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Example
Developmental Plan
Role: Virtual Executive
Developmental Focus: Empathy
Assumptions:
- Empathy is a flat spot and an opportunity for me.
- While I have made considerable process with empathy, focusing
development on it over the next six months will help me move
forward developmentally.
- My performance is connected to my ability to view, hold and
appreciate the perspectives of others.
- I have a hard time understanding the feelings of others and how they
relate to our interaction
- I'll make more money and get a higher return on my behavior if
people are not turned off by my lack of empathy.
- I would rather ask for forgiveness than for permission.
- My intent is empathetic, yet my strengths in dominance,
extroversion, pace and conformity override the perception of
empathy by others.
- I can use my strengths and learn to hold them as object allowing me
to choose more appropriate behaviors that others perceive as
empathetic.
Vision:
I see
myself as being calm, patient and relaxed while I seek to
understand others and the opportunities their perspectives
present to improving performance. I actively seek out the
opinions of others as I rein in my own competitive nature. I
don't have to win them all and by helping others win I can
improve my own position and make a contribution at the same time
to my work, life and community.
Values:
Empathy,
Patience, Inquiry and Support
Principles:
- I seek to be a servant leader, while standing firm on principle.
- Give people a chance or space to communicate their perspective
- Inquire versus advocate
- Transpose myself to look at things from another's point of view
- Seek feedback often from valuable sources
- Involve others before making decisions
- Try to understand first before evaluating
- Slow down and allow the dust to settle before making decisions that
affect others
Purpose:
To create
opportunities for understanding, empathy and better
relationships among my leadership team led by my example of
openness, patience, and the willingness to solicit perspectives
other than my own.
Strategic Direction:
[I'm using the balanced scorecard approach]
Internal:
Value
others first, then decide
External:
Involve
others in my development
Financial:
Establish
financial gain from increasing my empathy
Developmental:
Ask others
for regular feedback , work with a coach
Key
Success Factors:
Internal:
·
I receive
feedback from others that identifies that I value them.
External:
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1 conversation a
week with key personnel
Financial:
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Cash flow trend
Developmental:
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Score positively
on monthly feedback form in standards
Goals:
Internal:
·
Read over a list
of statements in my feedback form at least once per business
day using a tally form.
External:
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When I sense
things are moving in the wrong direction, I will make time for
a session with that person within 1 business day to speak with
them about issues.
·
Have a regular
team check-in once per week where all I do is listen to my key
personnel.
Financial:
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Introduce one
soft offer into my marketing channel per week designed to
identify whether or not I am offering products and services
that people find personally valuable.
Developmental:
·
Request feedback
from three key people who I choose to involve in my development
other than my coach.
If you want a blank format to use to work through
click here
Standards:
·
Utlize form below
for feedback a min of once per month with at least 3 key
personnel and my coach.
The form is
simple and an example is provided: Developing Empathy as an
example:
-3 less effective to 3 more
effective
NCN: No change needed
NA: Not enough information
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Empathetic Behaviors
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-3 |
-2 |
-1 |
0 |
1 |
2 |
3 |
NCN |
NA |
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1. |
Pays
attention and listens to others. |
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2. |
Asks
questions to understand another person. |
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3. |
Accurately reads people’s moods, feelings, or nonverbal
cues. |
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4. |
Respects, treats with courtesy, and relates well to people
of diverse backgrounds. |
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5. |
Responds to stereotyping by stating and appreciating
person’s uniqueness. |
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6. |
Demonstrates an ability to see things from someone else’s
perspective. |
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7. |
Understands the underlying causes for someone’s feelings,
behavior or concerns. |
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